REFUND AND RETURNS POLICY

Effective Date: December 30, 2024

At TVDEALHOT, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and returns policy to ensure a smooth process.

Eligibility for Return
You can return most new, unopened items within 30 days of receiving your order. To be eligible for a return:

  1. The item must be in its original condition.
  2. The product must not be used or altered.
  3. The return must include the original packaging, tags, and receipt.

Non-returnable Items
Some items are non-returnable, including:

  1. Gift cards
  2. Personalized or custom items
  3. Downloadable software products
  4. Certain health and personal care items

How to Return an Item
To return an item, follow these steps:

  1. Contact Us: Email us at info@tvdealhot.com with your order number and reason for return.
  2. Return Authorization: You will receive a Return Authorization (RA) number, which you must include in the return package.
  3. Shipping: Securely package the return item and ship it to the address provided by our customer service team.
  4. Return Shipping Costs: The customer is responsible for the return shipping costs, except in cases of faulty or incorrect items.

Refunds
Once we receive and inspect your returned item, we will notify you via email. If your return is approved, we will process a refund to your original method of payment within 7-10 business days.

Please note that we do not refund original shipping charges unless the return is due to an error on our part (such as sending the wrong item).

Exchanges
If you wish to exchange an item, you will need to return the original item and place a new order for the replacement.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at info@tvdealhot.com. We will either replace the item or provide a full refund, including return shipping costs.

Contact Us
For further inquiries about returns or refunds, please contact us:

TVDEALHOT
2003 Orchard St, Marquette, Michigan, 49855
Phone: (906) 228-9853
Email: info@tvdealhot.com

Last Revised: December 30, 2024